Reference

Terms & Conditions at link istanaimpian2

When you open an account with us, you're agreeing to how we run the platform — from deposits and withdrawals to account security and how we handle your…

Clear account rulesPayment & withdrawal flowData and account securitySupport contact paths
link istanaimpian2 Terms & Conditions at link istanaimpian2
REACH OUR TEAM

How to Contact Us About Terms

If you have questions about these terms, your account, or need to request changes to your data, our support team is here.

Live Chat Support Open the support window in your lobby to chat with our team in real…
Email Support Send detailed questions about your account, data requests, or terms concerns to our support…
In-App Messaging Use the messaging feature in your account dashboard to send questions directly to our…
SECURITY & DATA HANDLING

How We Protect Your Account and Information

Your account security is core to how we operate. We use standard encryption for all logins and payment transactions, verify every withdrawal request, and monitor accounts for unusual activity.

Account Encryption

Every login and deposit is encrypted using industry-standard protocols. Your password is never stored in plain text. Withdrawals require verification to prevent unauthorized access.

Payment Security

DANA, OVO, GoPay and QRIS transactions are processed through verified payment gateways. We record all transactions for audit and dispute resolution. Payment details are never stored on our servers after processing.

Data Retention

We keep your account data and transaction history for as long as required by local regulations and our operational security policy. You can request a data export or account deletion through support.

Fraud Monitoring

Our team monitors accounts for unusual login patterns, rapid withdrawals, or irregular deposit behaviour. If we detect suspicious activity, we'll contact you through your registered email or phone.

Cookie Policy

We use cookies to keep you logged in, remember your preferences, and analyze how you use the platform. You can disable non-essential cookies in your browser; essential cookies are required for account access.

Data Requests

You can request a full copy of your personal data, ask us to update it, or request account deletion. Contact support with your request; we'll respond within the timeframe required by local law.

Your Questions About Terms & Conditions

Below are questions we hear from players in Semarang, Makassar and across Indonesia about how our terms work, your rights, and what happens when you open an account.

Opening an account means you've read and accepted these terms. We verify your identity using the information you provide. Once verified, your account is active and you can deposit funds via DANA, OVO, GoPay or QRIS. Your first login confirms you understand our account rules and game policies.

Yes. You can update your email, phone number and other non-identity details in your account settings. Changes to your legal name or identity documents require support verification. Contact our team with your request and required proof; we'll guide you through the process.

You can request account closure through our support team at any time. We'll verify any outstanding balance, process final withdrawals, and close the account. Your data is retained per our retention policy. You can request permanent data deletion in accordance with local law.

Withdrawal timing depends on your payment method. DANA, OVO, GoPay and QRIS transfers usually complete within minutes after we verify the request. Bank transfers may take longer. We verify every withdrawal to prevent fraud; this can take 1–24 hours depending on the request size.

One account per person. Creating multiple accounts violates these terms and can result in account suspension. We use identity verification to detect duplicates. If you've forgotten your password, use the recovery tool instead of opening a new account.

We encrypt all logins, payments and personal data. Payment details are processed through DANA, OVO, GoPay and QRIS directly — we don't store them. Your account activity is monitored for fraud. If you suspect unauthorized access, change your password immediately and contact support.

Yes. You can request a full export of your personal data and transaction history through our support team. We'll provide it in a standard format within the timeframe required by local regulations. Contact support with your request and we'll guide you through verification.